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Technical Leadership

This 1-day masterclass is designed to explore concepts, understanding and skills that help technical leaders be more effective.

Personal Effectiveness

Technical leaders are looked to for direction setting and guidance, and decisions are of great consequence both for the business and for development teams. Before we can lead others, we first need to have self-awareness, confidence and humility. Here we consider core personal effectiveness topics and strategies:

  • Self-awareness, self-management
  • Empathy, compassion, humility
  • Cognition (embodied, enacted, extended, embedded), cognitive amplifiers, fallibilities, (logical) fallacies and biases
  • Curiosity, observation, opportunity discovery, problem solving, and problem understanding and (re)framing, finding and exploring alternatives
  • Introduction to a broad landscape of related topics (emotional intelligence, perception and meaning making, ...) and writers/works, including William James; Daniel Kahneman, Indi Young, Daniel Goleman, Edwin Hutchins.


Organizational Effectiveness

Work that impacts many people and multiple teams (e.g., across a product family, or teams of teams for more complex systems), raises challenges of leadership through transitions, participation and consensus-building, communicating, and more. This focal area addresses those challenges:

  • Considerations for leading successful teams
  • Leadership styles; fractal and participatory leadership and design
  • Building relationships, trust and safety
  • Collaboration, and fostering the best work in others
  • Working across the organization, bridging strategic/business, and development/technical; as well as working across technical teams with differing charters and priorities
  • Decision making, judgment, effects of groups, confidence,
  • Communication, listening, storytelling, interviewing
  • Organizational dynamics or politics, and magnifying the ability to get things done, working with and through people; architectrure transitions
  • Persuasion and Influence; Negotiation, Disagreement and conflict;
  • Culture; Nudges, enabling constraints
  • Coaching and facilitating, feedback
  • Ethics
  • Introduction to a broad landscape of related topics, writers and works, including Norbert Wiener, Chris Argyris, Peter Drucker, Edgar Schein, Bren√© Brown, Mel Conway, Michael Useem, Peter Senge, David Marquet, Jeffrey Pfeffer



Anyone in technical leadership, including architects, product owners and product managers, senior UX designers,and senior developers. CTOs and CIOs may be interested, as it creates a common basis of understanding with other technical leaders on their teams..

Open Enrollment Masterclass

Upcoming: Indianapolis, IN, July 29, 2019. Instructors: Ruth Malan and Dana Bredemeyer

Please call us at (812) 335-1653 or email for more information, and to enroll.

The cost for the 1-day open enrollment masterclass is US$600.00 per student. 20% discount on enrollments completed by June 10, 2019. Early enrollments help us with venue planning, and it hopefully helps to encourage colleagues to enroll sooner.

In-House Masterclasses

Most of our training is on-site at client organizations. Pricing depends on number of students taking the class. Please contact us for details.

We also run shorter versions, focused on Technical Leadership, Systems Design for multifunctional teams, etc.



Alternatively, you can contact Ruth Malan on twitter.


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Page Created: November 1999
Last Updated: January 16, 2019